1. GENERAL PROVISIONS
1.1. These Regulations for the provision of electronic services by the Crew Cert e-store (hereinafter referred to as: "Regulations") set out the rules for the provision of electronic services by the Crew Cert e-store, conducted at www.CrewCertFinder.com (hereinafter referred to as: „Store”).
1.2.The owner of the store is Joanna Mollin, who conducts business activities as an individual person entered into the Central Register and Information on Economic Activity (CEIDG) under the business name: Crew Cert Joanna Mollin, with its registered office in Gdynia, address: ul. Świętojańska 43/23, 81-391 Gdynia, Poland, NIP: 9580526917, REGON 386362474 (hereinafter referred to as: „Crew Cert”).
1.3.Contact with Crew Cert may be made via:
A. post office operator, to the following address : Crew Cert Joanna Mollin, ul. Świętojańska 43/23, 81-391 Gdynia;
B. by e-mail, to the e-mail address: info@CrewCertFinder.com or by using a contact form on the Store’s website;
C. by phone, T: +48 666 691 556.
1.4.Regulations are the regulations referred to in Art. 8 Sec. 1 Item 1 of the Act of 18 July 2002 on the provision of electronic services (consolidated text: Official Journal of 2020 Item 344 as amended).
2.1.Terminology used in the Regulations shall mean:
A. Customer - a natural person who has purchased a service via the Store, however, the purchase was not related to the business or professional activity conducted by that person;
B. Partner - medical laboratories, public and non-public continuing education establishments, vocational training centres, public and private schools providing vocational education, public and non-public schools for adults, industry schools and post-secondary schools, whose training services are offered via the Store;
C. Store website - a website on the Internet at www.CrewCertFinder.com ;
D. Durable medium - a material or tool enabling the Customer or Crew Cert to store information addressed to them personally, in a way that allows access to information in the future for a period appropriate to the purposes for which this information is used, and which allow the stored information to be recovered unchanged;
E. Training service - a service provided by the Partner, on the terms set out on the Store's website, the purchase of which is offered through the Store;
F. Laboratory service – a service provided by the Partner, on the terms set out on the Store's website, the purchase of which is offered through the Store;
G. User - Internet user.
3. TYPES AND SCOPE OF THE SERVICES PROVIDED
3.1. Crew Cert through the Store provides the following services:
A. presentation of training services offers;
B. presentation of information about training activities conducted by Partners;
C. presentation of information about laboratory activities conducted by Partners;
D. presentation of professional profiles;
E. sale of training services;
F. sale of laboratory services.
4. TECHNICAL REQUIREMENTS AND RULES OF USING THE STORE FUNCTIONALITY
4.1. Services can be purchased by users who have previously registered on the Store's website. In order to register, the User must provide an e-mail address and set a password.
4.2. A User wishing to contact Crew Cert using the contact form on the Store's website is required to provide an e-mail address.
4.3. Crew Cert is not responsible for technical problems or limitations of the computer equipment used by the User, which prevent them from using the Store's functionalities properly.
4.4. The User is obliged to use the functionality of the Store in a manner consistent with the Regulations, applicable law, general principles of using the Internet and the purposes of the Store, in particular in a way that does not infringe the rights of third parties or Crew Cert.
4.5. If it is found that the User violates the provisions of Item 4.4. Crew Cert has the right to take all necessary steps to restore the legal status and repair any damage.
5. CONDITIONS FOR THE PURCHASE OF TRAINING, LABORATORY SERVICES AND CONCLUDING CONTRACTS THROUGH THE STORE
5.1. The User purchases the selected training or laboratory service electronically, using the purchase form on the Store's website. The User is obliged to complete the purchase form by providing their data (first name, surname, address, e-mail address, telephone number), select the training or laboratory service (name, date on which the training or laboratory service is provided), and also, if required, confirm that they meet requirements for participation in the classes conducted as part of a given training or laboratory service, set by the Partner offering this service.
5.2. The User is responsible for the correct completion of the purchase form. Crew Cert is not responsible for incorrect filling of the purchase form, in particular for entering incorrect data, incorrect selection of the service or the date on which it is provided, incorrect confirmation that the participant of classes conducted as part of a given training service meets the requirements set by the Partner offering this service . If a participant of the classes conducted as part of a given training service does not meet the requirements set by the Partner, and as a result will not be allowed by the Partner to participate in the classes, the fee paid for the training service is not reimbursed.
5.3. The User is obliged to accept the Regulations by checking the box with the following content: "I have read and accepted the Regulations for the provision of electronic services by the Crew Cert e-Store and the terms of the offer." The above acceptance means that the User has read the Regulations, understands their provisions, agrees to the terms contained therein and accepts the terms of the selected service. Lack of acceptance makes the purchase impossible.
5.4. If the deadline for the provision of the training or laboratory service falls before the deadline allowing to withdraw from the contract for the provision of services, the User is obliged to submit a clear statement containing the request for the provision of the service before the deadline allowing to withdraw from the contract for the provision of services. The declaration is made by marking the appropriate option in the purchase form. Failure to select this option will make the purchase impossible.
5.5. Placing an order results in the obligation to pay.
5.6. Payments for the purchased training service are made online using PayNow.
5.7. The operator of online payments is mElements - mElements S.A. with headquarters in Warsaw at ul. Prosta 18, 00-850 Warsaw, entered under the number KRS 0000590484 to the Register of Entrepreneurs kept by the District Court for the Capital City of Warsaw, XII Commercial Division of the National Court Register, NIP number: 522-304-78-92, share capital PLN 7,500,000.
5.8. The prices specified on the Store's website are gross prices (they include tax on goods and services). Transactions are made in Polish zlotys. Prices in other currencies are indicative and are converted into Polish zlotys.
5.9. The contract for the provision of services is considered concluded when the confirmation of the order has been sent to the e-mail address provided by the User (message: "Your order has been accepted").
5.10. Information on the method and date of provision of the service as well as the data of the Partner implementing the service (company, authority registering the Partner's activity, registration number, registered office address, e-mail address, telephone number, address for filing complaints) are provided in the offer presenting the service.
5.11. Provision by the Customer of data indicated in this chapter is tantamount to the consent for them to be transferred by Crew Cert to the Partner offering the training service purchased by the User and to the operator of online payments.
6. RIGHT TO WITHDRAW FROM THE CONTRACT
6.1. The Customer has the right to withdraw from the contract for the provision of services within 14 days from the date of its conclusion, without giving any reason.
6.2. The right of withdrawal does not apply if the service has been fully performed by the Partner.
6.3. If the Customer exercises the right of withdrawal after submitting the declaration referred to in Chapter 5, Item 5.4. of the Regulations, they are obliged to pay for the services performed till the time of withdrawal. The payment amount is calculated in proportion to the scope of the service provided, taking into account the price for the service.
6.4. In order to exercise the right of withdrawal, the Customer is obliged to submit a Crew Cert statement on withdrawal from the contract for the provision of training services, a specimen of which is attached as Annex 1 to the Regulations.
The declaration should be submitted in writing to the address indicated in Chapter 1, Item 1.3. letter a of the Regulations or to the e-mail address: info@CrewCertFinder.com .
6.5. Immediately after receiving the declaration on withdrawal from the contract for the provision of training services, Crew Cert will send a confirmation of receipt of the declaration to the Customer's e-mail address provided during registration.
6.6. Crew Cert shall refund the price paid for the service or its part in the case referred to in Item 6.3 within 14 days of receiving the declaration on withdrawal from the contract for the provision of services. The reimbursement shall be made using the same payment method that was used by the customer when purchasing the service.
7. FAILURE TO PARTICIPATE
7.1. In the event of failure to attend the classes or the required credits as part of the training service purchased, the Customer will not receive a refund for the training service purchased.
7.2. In the event of failure to attend the medical tests as part of the service purchased, the Customer will not receive a refund for the service purchased.
8.1. Complaints regarding the use of services offered by Crew Cert via the Store should be reported in writing to the address indicated in Chapter 1, Item 1.3. letter a of the Regulations or to the e-mail address: info@CrewCertFinder.com .
8.2. A complaint should include:
A. Designation of the Customer and the complained service;
B. Indication and justification of the grounds for the complaint;
C. Indication of the scope of the Customer's request;
D. Indication of the e-mail address appropriate for correspondence regarding the complaint.
8.3. If the complaint does not contain the data referred to in Item 8.2. Crew Cert will leave it unprocessed, after a prior request for the Customer, via e-mail, to complete it.
8.4. Crew Cert will respond to the complaint within 30 days from the date of its registration.
8.5. Crew Cert is obliged to reply to the complaint in the form corresponding to the form of filing the complaint by the Customer, provided that the requirement to respond to the complaint on paper or other durable medium is met in this way.
9. DATA PROTECTION
9.1. The administrator of personal data provided by the Customer when purchasing a service via the Store is Crew Cert.
9.2. The Customer's personal data are processed on the basis of the concluded contract for the provision of services and for its implementation, in accordance with the rules set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to processing personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation GDPR).
10.1.Crew Cert reserves that the navigation solutions, the selection and layout of the content presented on the Store's website, logos, graphic elements, and interactive applications are subject to the exclusive rights of Crew Cert or its Partners.
10.2.The changes to the Regulations and their scope will be notified to the Customer by e-mail to the e-mail address provided. Notification will be sent at least 30 days before the changes take effect.
10.3.The Regulations are available on the Store's website, in the Regulations tab.
10.4.In matters not covered by the Regulations, the provisions of the Act of 23 April 1964, - Civil Code, Act of 30 May 2014 on consumer rights, Act of 18 July 2002 on the provision of electronic services shall apply.
These Regulations shall become effective from the day of 10th of March 2021.
ANNEX No. 1
SPECIMEN - WITHDRAWAL FROM THE CONTRACT FOR PROVISION
(this form should be completed and returned only if you wish to withdraw from the contract)
Crew Cert Joanna Mollin, with its registered office in Gdynia, address: ul.Świętojańska 43/23, 81-391 Gdynia, Poland, NIP: 9580526917, REGON 386362474, email: info@CrewCertFinder.com , phone: +48 666 691 556.
(first name, surname, address, e-mail, telephone number)
I hereby inform that I withdraw from the contract for the provision of ………... services concluded on ..................................
(only if the form is sent in paper version)